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Course Name (English)
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COMMERCIAL BANK OPERATIONS AND DIGITAL BANKING
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| Course Code |
FIN370 |
| Course Description |
This course examines the roles and functions of commercial bank operations corresponding with the banking law and regulations. It also covers the bank and customer relationship, operations of customer accounts, products and services offered by commercial banks, digital banking as well as the marketing of financial products and services. |
| Transferable Skills |
Communication, Leadership and Teamwork skills |
| Teaching Methodologies |
Lectures, Case Study, Tutorial, Simulation Activity, Discussion, Presentation, Problem-based Learning, Interactive Lecture |
| CLO |
| CLO1 |
Explain operations, functions, laws and regulations relating to commercial bank operations. |
| CLO2 |
Demonstrate teamwork skills in tasks related to digital banking services. |
| CLO3 |
Demonstrate leadership skills in marketing strategies for financial products and services. |
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| Pre-Requisite Courses |
No course recommendations |
| Reading List | | Recommended Text | - International Law Book Services, Regulations & Order, International Law Book Services
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| Reference Book Resources | - Keong A.K.P 2017, Banking Operations: Executive Module, 2017 Ed., 1, ABS and FSTEP Kuala Lumpur [ISBN: 9789671809111]
- KEONG A.K.P 2017, Conventional Banking, 2017 Ed., ABS and FSTEP Kuala Lumpur [ISBN: 978967150941]
- Kew, L.Yoke 2019, The Evolution of Digital Banking, 2019 Ed., ABS and FSTEP Kuala Lumpur [ISBN: 9789671509180]
- Lee Mei Pheng 2016, Law and Regulations in Malaysian Banking, Asian Institute Chartered Banking, Oxford Fajar Kuala Lumpur
- Madura J 2010, Financial Market and Institutions, South-Western Cencage Learning
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| Article/Paper List | This Course does not have any article/paper resources |
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| Other References | This Course does not have any other resources |
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