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Course Name (English)
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MANAGEMENT OF BUSINESS RECORDS
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| Course Code |
IMR652 |
| Course Description |
This course is intended to prepare students in understanding the concept and principles of records management in a business environment. This course guided students to manage business records as a strategic resource to an organization. This course also deals with the concepts, dimensions, strategies and challenges with the provision of quality customer services in business organizations. Finally, this course explains the various actions that should be taken by organizations for protecting vital records from disasters for business continuity.
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| Transferable Skills |
Adaptable
Creative and Innovative
Solution Provider
Entrepreneurial |
| Teaching Methodologies |
Lectures, Blended Learning, Tutorial |
| CLO |
| CLO1 |
Apply the business management, business records management, and related terminologies. |
| CLO2 |
Construct the strategies required with leadership, entrepreneurial and managerial skills and various impacts on managing records as a strategic business resource |
| CLO3 |
Display effective customer services in organizations. |
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| Pre-Requisite Courses |
No course recommendations |
| Reading List | | Recommended Text | - Nurussobah Hussin 2013, Management of Business Records, UiTM Press Shah Alam
- James Lowry 2014, Integrity in Government through Records Management: Essays in Honour of Anne Thurston, 1st edition Ed., Routledge [ISBN: 978-147242845]
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| Reference Book Resources | - Ginn, F 2000, Business records control, Ed., , South-Western Publishing [ISBN: ]
- Mnjama, N 2010, Customer Care for Archivists and Records Mana, Ed., , [ISBN: ]
- Hlabangaan, K 2006, Disaster Preparedness and Security of Informa, Ed., , University of Botswana [ISBN: ]
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| Article/Paper List | | Reference Article/Paper Resources | - Joseph, P., Debowski, S.,& Goldschmidt, P. 2012, Paradigm shifts in recordkeeping responsibilities : implications for ISO 15489’s implementation., Records Management Journal, 22(1), 5775
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| Other References | This Course does not have any other resources |
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