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UNIVERSITI TEKNOLOGI MARA
Course Name (English) INTRODUCTION TO OPERATIONS MANAGEMENT
Course Code OPM530
MQF Credit 2
Course Description This course involves the study of concepts relating to the operations functions in both manufacturing and service organizations. The operations process is responsible for planning, organizing, and controlling resources in order to efficiently and effectively produce goods and services so as to meet the goals of an organization.
Transferable Skills Reflective learner
Resourceful and responsible
Teaching Methodologies Lectures, Blended Learning, Inquiry-based Learning, Small Group Sessions
CLO
CLO1 Describe the basic concepts of operations management in service and manufacturing sector.
CLO2 Interpret operations management information to solve problems.
CLO3 Demonstrate managerial skills in operations management by providing explanation according to operations management concept.
Pre-Requisite Courses No course recommendations
Reading List
Recommended Text
  • Heizer, J., Render, B. 2016, Principles of Operations Management Sustainability and Supply Chain Management Global Edition, 12 Ed., Pearson Education Inc New Jersey
Reference Book Resources
  • Stevenson, W.J. 2015, Operations Management, 12 Ed., New York: McGraw-Hill
  • Krajewski, L.J., Ritzman, L.P. and Malholtra, 2016, Operations Management: Processes and supply c, 11 Ed., New Jersey: Pearson Education Inc
  • Russel, R.S. and Taylor, B.W. 2009, Operations Management: Along the supply chain, 6 Ed., , New Jersey: John Wiley & Sons, Inc [ISBN: ]
  • Chase, R.B., Jacobs, F.R. and Aquilano, N.J. 2008, Operations Management for Competitive Advanta, 11 Ed., , New York: McGraw-Hill [ISBN: ]
  • Gaither, N and Frazier, G. 2008, Production and Operations Management, 9 Ed., , New York: McGraw-Hill
Article/Paper ListThis Course does not have any article/paper resources
Other ReferencesThis Course does not have any other resources