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UNIVERSITI TEKNOLOGI MARA
Course Name (English) E-COMMERCE
Course Code MGT547
MQF Credit 4
Course Description This course introduces the foundations of online business mechanisms. Students are exposed to the practice of electronic commerce, both the strategies and concepts of e-commerce and the technological infrastructure requirements. Students would learn through the combination of lectures and internet exercises. The course also prepares the students to develop an e-commerce business plan.
Transferable Skills Demonstrate analytical skills using technology

Teaching Methodologies Lectures, Field Trip, Case Study, Discussion, Presentation
CLO
CLO1 Determine key technological terms and knowledge of e-commerce as practiced by local companies or global multinationals.
CLO2 Demonstrate managerial skills in choosing various types of online business models in e-commerce as practiced by local companies or global multinationals.
CLO3 Build and e-commerce website as practiced by local companies or global multinationals.
Pre-Requisite Courses No course recommendations
Topics
1. Introduction to E-commerce
1.1) what is e-commerce
1.2) differences between e-commerce and e-business
1.3) eight unique features of e-commerce
1.4) web 2.0
1.5) types of e-commerce
1.6) history of e-commerce
2. E-commerce Infrastructure
2.1) the internet: technology background
2.2) internet: today and future infrastructure
2.3) the web
2.4) the internet and the web: features and services
2.5) mobile apps
3. Building an E-Commerce Presence
3.1) imagine your e-commerce presence
3.2) building and e-commerce presence: a systematic approach
3.3) choosing software and hardware
3.4) e-commerce site tools
4. Online Security and Payment System
4.1) the e-commerce security environment
4.2) security threats in the e-commerce environment
4.3) technology solutions
4.4) e-commerce payment system
5. E-Commerce Business Strategies
5.1) e-commerce business model
5.2) major b2c business models
5.3) major b2b business models
5.4) how e-commerce changes business strategy, structure and process
6. E-Commerce Marketing and Advertising
6.1) consumers online
6.2) digital commerce marketing and advertising strategies and tools
6.3) internet marketing technologies
6.4) understanding costs and benefits of online marketing communications
7. Internet Marketing Concepts
7.1) consumers online
7.2) internet marketing technologies
7.3) b2c and b2b e-commernce marketing and branding strategies
8. Social, Mobile and Local Marketing
8.1) introduction to social and local marketing
8.2) social marketing (social networks)
8.3) online auctions
8.4) mobile marketing
8.5) local and location based marketing
9. Ethics, Law and E-Commerce
9.1) understanding ethical, social and political issues in e-commerce
9.2) privacy and information rights
9.3) intellectual property rights
9.4) governance, public safety and welfare
10. E-Commerce Retailing and Services
10.1) online retail sector
10.2) analyzing the viability of online firms
10.3) e-tailing business models
10.4) the service sector: financial, travel, career
 
Assessment Breakdown%
Continuous Assessment100.00%
Details of Continuous Assessment
Assessment Type Assessment Description % of Total Mark CLO
Assignment GROUP ASSIGNMENT (CURRENT AFFAIR) 20% CLO2
Assignment GROUP ASSIGNMENT (PRESENTATION) 20% CLO2
Assignment INDIVIDUAL ASSIGNMENT (E-COMMERCE WEBSITE)) 30% CLO3
Final Test FINAL TEST (ALL CHAPTERS) 30% CLO1
Reading List
Recommended Text
  • Kenneth C. Laudon,Carol Guercio Traver, E-Commerce 2015, Global Edition, 1 Ed., 12, Pearson [ISBN: 9781292076317]
Article/Paper ListThis Course does not have any article/paper resources
Other ReferencesThis Course does not have any other resources