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Course Name (English)
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OFFICE ADMINISTRATION
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| Course Code |
OBM250 |
| Course Description |
Office Administration is an introductory course to provide the students with a firm foundation of knowledge, skills and procedures for success in the workplace in order to perform executive officers function in an office. It will give an overview of concepts (macro level) pertaining to an electronic office. Major emphasis will be placed on the topics on communication, time management techniques and other related functions the office environment, effective telephone communications, processing mail, human relations in office, travel arrangement done for business purpose and meeting arrangements. It is designed to provide students with the knowledge and skills to assist the executive in managing the office effectively.
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| Transferable Skills |
Communication skills, time management and office administration. |
| Teaching Methodologies |
Lectures, Presentation, Role Play |
| CLO |
| CLO1 |
Discuss the basic knowledge of administrative office activities. |
| CLO2 |
Practice the systematic skills in conducting the office activities. |
| CLO3 |
Demonstrate digital skills by conducting online business meetings with good work habits. |
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| Pre-Requisite Courses |
No course recommendations |
| Reading List | | Recommended Text | - Mary Ellen Oliverio,Bonnie Roe White,William Robert Pasewark,Karin M. Stulz 2019, The Office, 7 Ed., 14, Cencage Learning Asia Pte Ltd Singapore [ISBN: 9789814834650]
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| Article/Paper List | This Course does not have any article/paper resources |
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| Other References | - Book DuBrin, A. J. 2017, Human Relations for Career and Personal
Success: Concepts, Applications, and
Skills.
, Pearson Education, Inc., US
- Book Stulz, K. M., Shumack, K. A., & Fulton-Calkins, P. 2012, Procedures & theory for
administrative professionals
, Cencage Learning Asia Pte Ltd, Singapore
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