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UNIVERSITI TEKNOLOGI MARA
Course Name (English) GLOBAL MARKETING
Course Code MKT656
MQF Credit 2
Course Description This course will help students to understand the importance of global marketing and the ways to develop strategies to be competitive in the global markets. Students will also analyze the various difficulties and challenges in today’s global marketing environment and to gauge the effects of these environments to global marketing decisions.
Transferable Skills Display the capability to identify and articulate interpersonal skills, knowledge, and understanding confidently in a variety of contexts and circumstances in global marketing.
Teaching Methodologies Lectures, Blended Learning, Inquiry-based Learning, Field Trip, Discussion, Presentation
CLO
CLO1 Discover the elements and strategies in global marketing to solve the 4 P's problems. (PLO2)
CLO2 Demonstrate effective oral and written communication skills through creative and innovative ideas. (PLO5)
CLO3 Evaluate self-directed learning to adapt to current issues and scenarios in global marketing (PLO9)
Pre-Requisite Courses No course recommendations
Topics
1. Introduction to Global Marketing
1.1) 1.1 Introduction and Overview
1.2) 1.2 Principles of Marketing: A Review
1.3) 1.2.1 Competitive Advantage, Globalization, and Global Industries
1.4) 1.3 Global Marketing: What It Is and What It Isn’t
1.5) 1.4 The Importance of Global Marketing
1.6) 1.5 Management Orientations
1.7) 1.5.1 Ethnocentric Orientation
1.8) 1.5.2 Polycentric Orientation
1.9) 1.5.3 Regioncentric Orientation
1.10) 1.5.4 Geocentric Orientation
1.11) 1.6 Forces Affecting Global Integration and Global Marketing
1.12) 1.6.1 Multilateral Trade Agreements
1.13) 1.6.2 Converging Market Needs and Wants and the Information Revolution
1.14) 1.6.3 Transportation and Communication Improvements
1.15) 1.6.4 Product Development Costs
1.16) 1.6.5 Quality
1.17) 1.6.6 World Economic Trends
1.18) 1.6.7 Leverage
2. The Global Economic and Trade Environment
2.1) 2.1 The World Economy-Overview of Major Changes
2.2) 2.2 Economic Systems
2.3) 2.2.1 Market Capitalism
2.4) 2.2.2 Centrally Planned Socialism
2.5) 2.2.3 Centrally Planned Capitalism and Market Socialism
2.6) 2.3 Stages of Market Development
2.7) 2.3.1 Low-Income Countries
2.8) 2.3.2 Lower-Middle-Income Countries
2.9) 2.3.3 Upper-Middle-Income Countries
2.10) 2.3.4 High-Income-Countries
2.11) 2.4 The World Trade Organization and Gatt
2.12) 2.5 Preferential Trade Agreements
2.13) 2.5.1 Free Trade Area
2.14) 2.5.2 Customs Union
2.15) 2.5.3 Common Market
2.16) 2.5.4 Economic Union
2.17) 2.5.5 Monetary Union
2.18) 2.5.6 Political Union
3. Social and Cultural Environments
3.1) 3.1 Society, Culture, and Global Consumer Culture
3.2) 3.1.1 Attitudes, Beliefs, and Values
3.3) 3.1.2 Religion
3.4) 3.1.3 Aesthetics
3.5) 3.1.4 Dietary Preferences
3.6) 3.1.5 Language and Communication
3.7) 3.1.6 Marketing’s Impact on Culture
3.8) 3.2 High- and Low- Context Cultures
3.9) 3.3 Hofstede’s Cultural Typology
3.10) 3.4 The Self-Reference Criterion and Perception
3.11) 3.5 Marketing Implications of Social and Cultural Environments
4. The Political, Legal, and Regulatory Environments
4.1) 4.1 The Political Environment
4.2) 4.1.1 Nation-States and Sovereignty
4.3) 4.1.2 Political Risk
4.4) 4.1.3 Taxes
4.5) 4.1.4 Seizure of Assets
4.6) 4.2 International Law
4.7) 4.2.1 Common Law versus Civil Law
4.8) 4.2.2 Islamic Law
4.9) 4.3 Sidestepping Legal Problems: Important Business Issues
4.10) 4.3.1 Jurisdiction
4.11) 4.3.2 Intellectual Property: Patents, Trademarks, and Copyrights
4.12) 4.4.3 Antitrust
4.13) 4.4.4 Licensing and Trade Secrets
4.14) 4.4.5 Bribery and Corruption: Legal and Ethical Issues
5. Global Information Systems and Market Research
5.1) 5.1 Information Technology, Management Information Systems and Big Data for Global Marketing
5.2) 5.2 Sources of Market Information
5.3) 5.3 Headquarters’ Control of Market Research
5.4) 5.4 The Marketing Information System as a Strategic Asset
6. Segmentation, and Positioning
6.1) 6.1 Global Market Segmentation
6.2) 6.1.1 Contrasting Views of Global Segmentation
6.3) 6.1.2 Demographic Segmentation
6.4) 6.1.2.1 Segmenting Global Markets by Income and Population
6.5) 6.1.2.2 Age Segmentation
6.6) 6.1.2.3 Gender Segmentation
6.7) 6.2 Assessing Market Potential and Choosing Segments
6.8) 6.1.3 Psychographic Segmentation
6.9) 6.1.4 Behaviour Segmentation
6.10) 6.1.5 Benefit Segmentation
6.11) 6.1.6 Ethnic Segmentation
6.12) 6.3 Positioning
6.13) 6.3.1 Attribute or Benefit
6.14) 6.3.2 Quality and Price
6.15) 6.3.3 Use or User
6.16) 6.3.4 Competition
6.17) 6.3.5 Global, Foreign, and Local Consumer Culture Positioning
7. Global Market-Entry Strategies: Licensing, Investment, and Strategic Alliances
7.1) 7.1 Licensing
7.2) 7.1.1 Special Licensing Arrangements
7.3) 7.2 Investment
7.4) 7.2.1 Joint Ventures
7.5) 7.2.2 Investment via Equity Stake or Full Ownership
7.6) 7.3 Global Strategic Partnerships
7.7) 7.3.1 The Nature of Global Strategic Partnerships
7.8) 7.3.2 Success Factors
8. Brand and Product Decisions in Global Marketing
8.1) 8.1 Basic Product Concepts
8.2) 8.1.1 Product Types
8.3) 8.1.2 Product Warranties
8.4) 8.1.3 Packaging
8.5) 8.1.4 Labelling
8.6) 8.1.5 Aesthetics
8.7) 8.2 Basic Branding Concepts
8.8) 8.2.1 Local Products and Brands
8.9) 8.2.2 International Products and Brands
8.10) 8.2.3 Global Products and Brands
8.11) 8.2.4 Global Brand Development
8.12) 8.3 A Needs-Based Approach to Product Planning
8.13) 8.4 “Country of Origin” as Brand Element
8.14) 8.5 Extend, Adapt, Create: Strategic Alternatives in Global Marketing
8.15) 8.5.1 Strategy 1: Product-Communication Extension (Dual Extension)
8.16) 8.5.2 Strategy 2: Product Extension-Communication Adaptation
8.17) 8.5.3 Strategy 3: Product Adaptation-Communication Extension
8.18) 8.5.4 Strategy 4: Product- Communication Adaptation (Dual Adaptation)
8.19) 8.5.5 Strategy 5: Innovation
8.20) 8.6 New Products in Global Marketing
8.21) 8.6.1 Identifying New-Products Ideas
8.22) 8.6.2 New-Product Development
8.23) 8.6.3 The International New-Product Department
8.24) 8.6.4 Testing New Products
9. Pricing Decisions
9.1) 9.1 Basic Pricing Concepts
9.2) 9.2 Global Pricing Objectives and Strategies
9.3) 9.2.1 Market Skimming and Financial Objectives
9.4) 9.2.2 Penetration Pricing and Nonfinancial Objectives
9.5) 9.2.3 Companion Products: Captive Pricing, a/k/a “Razors and Blades” Pricing
9.6) 9.2.4 Target Costing
9.7) 9.2.5 Calculating Prices: Cost-Plus Pricing and Export Price Escalation
9.8) 9.3 Environmental Influences on Pricing Decisions
9.9) 9.3.1 Currency Fluctuations
9.10) 9.3.2 Inflationary Environment
9.11) 9.3.3 Government Controls, Subsidies, and Regulations
9.12) 9.3.4 Competitive Behaviour
9.13) 9.3.5 Using Sourcing as a Strategic Pricing Tool
9.14) 9.4 Transfer Pricing
9.15) 9.5 Countertrade
9.16) 9.5.1 Barter
9.17) 9.5.2 Counterpurchase
9.18) 9.5.3 Offset
9.19) 9.5.4 Compensation Trading
9.20) 9.5.5 Switch Trading
10. Global Marketing Channels and Physical Distribution
10.1) 10.1 Distribution Channels: Objectives, Terminology, and Structure
10.2) 10.1.1 Consumer Products and Service
10.3) 10.1.2 Industrial Products
10.4) 10.2 Establishing Channels and Working with Channel Intermediaries
10.5) 10.3 Physical Distribution, Supply Chains, and Logistics
10.6) 10.3.1 Order Processing
10.7) 10.3.2 Warehousing
10.8) 10.3.3 Inventory Management
10.9) 10.3.4 Transportation
11. Global Marketing Communications Decision 1and 11
11.1) 11.1 Global Advertising
11.2) 11.1.1 Global Advertising Content: Standardization versus Adaptation
11.3) 11.2 Advertising Agencies: Organizations and Brands
11.4) 11.2.1 Selecting an Advertising Agency
11.5) 11.3 Creating Global Advertising
11.6) 11.3.1 Art Direction and Art Directors
11.7) 11.3.2 Copy and Copywriters
11.8) 11.3.3 Cultural Considerations
11.9) 11.4 Public Relations and Publicity
11.10) 11.4.1 The Growing Role of PR in Global Marketing Communications
11.11) 11.4.2 How PR Practices Differ Around the World
11.12) 11.5 Sales Promotion
11.13) 11.5.1 Sampling
11.14) 11.5.2 Couponing
11.15) 11.5.3 Sales Promotion: Issues and Problems
11.16) 11.6 Personal Selling
11.17) 11.6.1 Sales Force Nationality
11.18) 11.7 Special Forms of Marketing Communications: Direct Marketing, Support Media,
11.19) Event Sponsorship, and Product Placement
11.20) 11.7.1 Direct Mail
11.21) 11.7.2 Catalogs
11.22) 11.7.3 Infomercials, Teleshopping, and Interactive Television
11.23) 11.7.4 Support Media
11.24) 11.7.5 Sponsorship
11.25) 11.7.6 Product Placement: Motion Pictures, Television Shows, and Public Figures
12. Global Marketing and the Digital Revolution
12.1) 12.1 Convergence
12.2) 12.2 Global E-Commerce
12.3) 12.3 New Products and Services
12.4) 12.3.1 Broadband
12.5) 12.3.2 Cloud Computing
12.6) 12.3.3 Smartphones
12.7) 12.3.4 Mobile Advertising and Mobile Commerce
12.8) 12.3.5 Mobile Music
12.9) 12.3.6 Mobile and Online Gaming
12.10) 12.3.7 Mobile Payments
12.11) 12.3.8 Streaming Video
12.12) 12.3.9 Internet Phone Service
12.13) 12.3.10 Digital Books and Electronic Reading Devices
12.14) 12.3.11 Wearables
 
Assessment Breakdown%
Continuous Assessment100.00%
Details of Continuous Assessment
Assessment Type Assessment Description % of Total Mark CLO
Assignment i.        Pairing/Trio Assignment.      ii.        Discuss on chosen topics.      iii        Write your opinion/recommendation from the topic . 10% CLO1
Case Study i.Group Case Study ii. (20% Mini Report, 10% Presentation) iii. Focus on the international companies in the global market. Student needs to: a) Select the most applicable international company. b) Analyze the company's critical issues. c) Develop a minimum of 5 critical issues that need to be analyzed. d) Suggest the recommendations for the critical issues. e) Relate the recommendations with relevant topics in the syllabus. Other additional guidelines are up to each lecturer's discretion. 30% CLO1
Group Project i.        Group Assignment.      ii.        Focus on the use of Digital Marketing tools. a)    Continuation from group written report assignment. b)    Develop a new advertisement clip of your new product/service. c)    Duration of the video is limited to 2 minutes only. 30% CLO2
Written Report i.        Group written report. ii. Infographic Report (20%), Presentation (10%) iii.       Study on the SME organization a) Find out scope that you may enhance/improve/suggest in their business. b)  Pick a country for them to market their products or service. c)  Do an extensive research of your chosen products or service from any sources. d)  Elaborate the situation on the country chosen. e)  Analyze on their demand, market and 4Ps. f) Discuss on the market-entry strategy. 30% CLO3
Reading List
Recommended Text
  • Warren. J. Keegan and Mark C. Green 2017, Global Marketing, 9th Edition, Global Edition Ed., Pearson
Reference Book Resources
  • IIan Alon, Eugene Jaffe, Christiane Prange and Donata Vianelli 2017, Global Marketing: Contemporary Theory, Practice, and Cases,, 2017 Ed., U.S. Mc Graw-Hill Higher Education
  • Charles W.L. Hill and G.Thomas M.Hult 2016, International marketing Strategy Analysis, 9th Edition Ed., McGraw Hill-Higher Education
Article/Paper ListThis Course does not have any article/paper resources
Other References
  • Book Philiph. R. Cateora, John L. Graham and Mary C. Gilly 2016, International Marketing, 17th Edition, McGraw-Hill Higher Education
  • Book Masaki Kotabe, Kristiaan Helsen 2016, Global Marketing Management, 6th Edition , Wiley