Students failing a module, and who need to complete a coursework component, must make contact with the relevant lecturer.

UNIVERSITI TEKNOLOGI MARA
Course Name (English) SUPPLY CHAIN MANAGEMENT
Course Code RET542
MQF Credit 4
Course Description Supply Chain Management encompasses the development and fundamental of the logistics and supply chain discipline. Logistics includes all the activities to move the product and information to, from, and between members of a supply chain. The supply chain provides the framework for businesses and their suppliers that joint to bring goods, services, and information efficiently and effectively to ultimate customers.
Transferable Skills Cognitive skill
Teaching Methodologies Lectures, Case Study, Problem Based Learning (PBL), Presentation
CLO
CLO1 1. Explain concepts and theories of supply chain management.
CLO2 2. Analyze those concepts and principles in relation to retail supply chain issues, problems, and policies.
CLO3 3. Integrate managerial skills in supply chain management
Pre-Requisite Courses No course recommendations
Topics
1. Introduction to Supply Chain Management(SCM)
1.1) • 21st Century Supply Chains
1.2) • Supply Chain Revolution
1.3) • Why Integration Create Value
1.4) • Generalized Supply Chain Model
1.5) • Information System Functionality
1.6) • Supply Chain Information System Modules
1.7) • Integrative Management and Supply Chain
1.8) • Responsiveness
1.9) • Financial Sophistication
1.10) • Globalization
2. Logistics
2.1) • Logistical Value Proposition
2.2) • The Work of Logistics
2.3) • Logistical Operation
2.4) • Logistical Integration Objectives
2.5) • Logistical Operating Arrangement
2.6) • Flexible Structure
2.7) • Supply Chain Synchronization
3. Customer Relationship Management
3.1) • Customer Focused Marketing
3.2) • Customer Service
3.3) • Customer Satisfaction
3.4) • Customer Success
3.5) • Developing Customer Relationship Strategy
4. Inventory
4.1) • Inventory Functionality
4.2) • Inventory Carrying Cost
4.3) • Planning Inventory
4.4) • Managing Uncertainty
4.5) • Inventory management Practices
5. Warehousing Decisions
5.1) • Strategic Warehousing
5.2) • Warehouse Operations
5.3) • Warehouse Ownership Agreements
5.4) • Warehouse Decisions
6. Packaging and Handling
6.1) • Packaging Perspectives
6.2) • Packaging for Handling Efficiency
6.3) • Handling
7. Procurement and Manufacturing
7.1) • Procurement Objectives
7.2) • Procurement Strategy
7.3) • Supplier Selection and Assessment
7.4) • Logistical Interfaces with Procurement
7.5) • The Quality Imperatives
7.6) • Manufacturing Perspectives
7.7) • Manufacturing Strategy
7.8) • Contemporary Manufacturing Development
8. The Transportation System
8.1) • Transportation Functionality and Participants
8.2) • Transportation Modal Structure
8.3) • Specialized Transportation Services
8.4) • Transportation Economics and Pricing
8.5) • Transportation Management
8.6) • Documentation
8.7) • Product pricing and Transportation
9. Global Supply Chain
9.1) • Global Economics
9.2) • Global Supply Chain Integration
9.3) • Global Sourcing
10. Final Examination
10.1) N/A
 
Assessment Breakdown%
Continuous Assessment100.00%
Details of Continuous Assessment
Assessment Type Assessment Description % of Total Mark CLO
Assignment Group assignment to apply managerial concepts in supply chain management. 30% CLO3
Case Study Case study 20% CLO3
Final Test Final Test 20% CLO1
Group Project Group project requiring students to analyze and solved the retail supply chain problems and describe the solution. 30% CLO2
Reading List
Recommended Text
  • Bowrsox, Closs and Cooper 2013, Supply Chain Logistics Management, Fourth Edition Ed., McGraw Hill International Edition
Reference Book Resources
  • Stock, J.R and Lambert,D.M. 2001, Strategic Logistics Management , 4 Ed., , McGraw Hill International [ISBN: ]
  • Bowrsox, Closs and Cooper 2002, Supply Chain Logistics Management, Ed., , McGraw Hill International Edition [ISBN: ]
  • Monczka, Trent, Handfield 2002, Purchasing and Supply Chain Management, 2 Ed., , South- Western [ISBN: ]
  • Lewinson M.Dale 1989, Essentials Of Retailing, 4 Ed., , MacMillan [ISBN: ]
  • Lambert,D.M., Stock, J.R., Ellram, L.M. 1998, Fundamental of Logistics Management, McGrawHill International Editions
Article/Paper ListThis Course does not have any article/paper resources
Other ReferencesThis Course does not have any other resources