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UNIVERSITI TEKNOLOGI MARA
Course Name (English) DIGITAL WORKFORCE
Course Code UBM599
MQF Credit 3
Course Description This course explores the emerging trends of digital working environment via crowdsourcing. Students will be exposed to crowdsourcing concept, business model and its ecosystem. They will have the ability to apply their knowledge and skills to complete crowdsourcing tasks from crowdsourcing platforms and generate income. This course will covers the concepts of digital workforce, crowdsourcing, local and international crowdsourcing programme and platforms, career management, marketing and opportunities and challenges of crowdsourcing. The teaching and learning process will take place through lecture and lab activities. Students will be assessed individually for their ability to obtain jobs, completing the jobs, generating income and establish their portfolio in the crowdsourcing platforms. This course not only provides awareness but also the know-how and the technical skill for the students to participate in the crowdsourcing industry as a crowd worker or job provider.
Transferable Skills Computer & Internet handling
Teaching Methodologies Lectures, Blended Learning, Lab Work
CLO
CLO1 Organise the required process in order to obtain jobs from crowdsourcing platforms(C5)
CLO2 Respond to the crowdsourcing job requirements to generate income (P3)
CLO3 Complete the jobs awarded to establish star rating portfolio level in the crowdsourcing platforms (A4)
Pre-Requisite Courses No course recommendations
Reading List
Recommended Text
  • Ross Dawson,Steve Bynghall 2012, Getting Results from Crowds: Second Edition: The Definitive Guide to Using Crowdsourcing to Grow Your Business, 2nd Edition Ed., Advanced Human Technologies Incorporated [ISBN: 0984783822]
  • Paul Sloane 2011, A Guide to Open Innovation and Crowdsourcing, Kogan Page Limited [ISBN: 9780749463076]
Article/Paper ListThis Course does not have any article/paper resources
Other References
  • book Diamandis, P. H. and Kotler, S 2015, Bold: How to go Big, Create Wealth and Impact the World. Simon & Schuster.
  • book Grier, D. A. 2013, Crowdsourcing for Dummies. For Dummies, Great Britain.
  • book Hobfeld, T., Hirth, M., and Tran-Gia, P. 2011, Modelling of Crowdsourcing Platforms and Granularity of Work Organization in Future Internet. Proceedings of the 2011 23rd International Teletraffic Congress (ITC 2011). P. 142-149.
  • book Bacon, J 2012, The Art of Community: Building the New Age of Participation. O’Reilly Media.
  • book Howe, J. 2009, Crowdsourcing: Why the Power of the Crowd is Driving the Future of Business. Crown Business, USA.