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UNIVERSITI TEKNOLOGI MARA
Course Name (English) MARKETING COMMUNICATION
Course Code MKT547
MQF Credit 4
Course Description This course will introduce the various promotional tools available to marketers. The term of integrated marketing communication is used because of the comprehensiveness of this process. All of the marketing communication program must be synergy and integrated so the objective of enhancing the brand equity is achieved.
Transferable Skills 1. Demonstrate the marketing communication process in current trends. (PLO6) (A3)
2. Apply the various marketing communication tools in the business management. (PLO3) (C3)
3. Demonstrate initiative and interest in exploring real issues pertaining to marketing communications. (PLO7) (A4)
Teaching Methodologies Lectures, Collaborative Learning
CLO
CLO1 Demonstrate the marketing communication process in current trends.
CLO2 Apply the various marketing communication tools in the business environment.
CLO3 Demonstrate initiative and interest in exploring real issues pertaining to marketing communications.
Pre-Requisite Courses No course recommendations
Topics
1. Overview of Integrated Marketing Communication
1.1) 1.1 Introduction
1.2) 1.2 The Tools of Marketing Communications
1.3) 1.3 The Integration of Marketing Communications
1.4) 1.4 Key IMC Features
2. The Marketing Communications Decision-Making Process
2.1) 2.1 The Fundamental Marcom Decisions:
2.2) 2.1.1 Targeting
2.3) 2.1.2 Positioning
2.4) 2.1.3 Objective Setting
2.5) 2.1.4 Budgeting
2.6) 2.2 MARCOM Implementation Decisions
2.7) 2.2.1 Mixing Elements
2.8) 2.2.2 Creating Messages
2.9) 2.2.3 Selecting Media
2.10) 2.2.4 Establishing Momentum
2.11) 2.3 MARCOM Outcomes
2.12) 2.4 Program Evaluation
2.13) 2.5 Consumer Processing Model (CPM) and Hedonic Experiential Model (HEM)
3. Branding in MARCOM
3.1) 3.1 MARCOM and Brand Adoption
3.2) 3.2 Brand Related Characteristics that Facilitates adoption
3.3) 3.2 Branding Naming
3.4) 3.4 Characteristics of good brand-naming
3.5) 3.5 The Brand-Naming Process
4. Building Brand Equity
4.1) 4.2 Firm based perspective
4.2) 4.3 Customer based perspective
4.3) 4.4 Enhancing Brand Equity
4.4) 4.4.1 Speak for itself approach
4.5) 4.4.2 Message drive approach
4.6) 4.4.3 Leveraging approach
5. Advertising Management
5.1) 5.1 Functions
5.2) 5.2 Advertising objectives
5.3) 5.3 Advertising Management Process
5.4) 5.4 Role of advertising agency
5.5) 5.5 Advertising compensation
6. Effective MARCOM Messages
6.1) 6.1 Creating effective advertising
6.2) 6.2 Alternative styles of creative advertising
6.3) 6.3 Advertising Success and Mistakes
6.4) 6.4 Corporate image and Corporate issue advertising
7. Message Appeals and Endorsers
7.1) 7.1 Role of Humor in Advertising
7.2) 7.2 Appeals of Guilt and Fears
7.3) 7.3 Sex Appeals
7.4) 7.4 Use of Music
7.5) 7.5 Subliminal and Symbolic embeds
7.6) 7.6 Role of endorsers
7.7) 7.6.1 TEARS Model
7.8) 7.6.2 No-TEARS Model
7.9) 7.7 Comparative advertising
8. Media Strategy
8.1) 8.1 Introduction
8.2) 8.1.1 Media vs vehicles
8.3) 8.2 Media Planning Process
8.4) 8.2.2 Selecting Target Market
8.5) 8.2.3 Specifying Media Objectives
8.6) Reach
8.7) Frequency
8.8) Weight
8.9) Rating
8.10) Continuity (Scheduling)
8.11) Recency
8.12) 8.2.4 Media and vehicle selection
8.13) 8.2.5 Media Buying
9. Internet and traditional advertising media
9.1) Internet advertising
9.2) 9.1.1 The two ‘I’s of internet
9.3) 9.1.2 Internet advertising formats
9.4) Web Sites
9.5) Display or Banner Ads
9.6) Supersitials and Video Ads
9.7) Blogs, Podcasts and Social Networks
9.8) E-mail Advertising
9.9) Search Engine Advertising
9.10) 9.2 Traditional Advertising
9.11) 9.2.1 Newspapers
9.12) 9.2.2 Magazines
9.13) 9.2.3 Radio
9.14) 9.2.4 Television
10. Sales Promotion Management
10.1) 10.1 Definition
10.2) 10.2 Nature of Sales Promotion
10.3) 10.3 Capabilities and Limitations
10.4) 10.4 Types of Consumer-Oriented Sales Promotion
10.5) 10.5 Types of Trade-Oriented Sales Promotion
10.6) 10.5.1 Objectives of trade-oriented sales promotions
11. Complimentary MARCOM Tools
11.1) 11.1 Public Relations
11.2) 11.1.1 Types of MPR
11.3) 11.2 Word of Mouth
11.4) 11.2.1 Prevent Negative WOM
11.5) 11.3 Personal Selling
11.6) 11.3.1 Types
11.7) 11.3.2 Steps in Personal Selling
11.8) 11.4 Sponsorship Marketing
11.9) 11.4.1 Event sponsorships
11.10) 11.4.2 Factors in selecting sponsorship events
11.11) 11.4.3 Cause sponsorships
11.12) 11.4.4 Benefits of CRM
11.13) 11.5 Point of Purchase
11.14) 11.5.1 Types
11.15) 11.5.2 What does POP accomplish?
11.16) 11.6 On-Premise Business Signage
11.17) 11.6.1 Types
11.18) 11.7 Billboards Advertising
11.19) 11.7.1 Types
11.20) 11.8 Packaging
11.21) 11.8.1 Structure of packaging
11.22) 11.8.2 VIEW Model
12. Ethical, Regulatory and Environmental Issues
12.1) 12.1 Ethical Issues in Marketing Communications
12.2) 12.1.1 Ethics in Targeting
12.3) 12.1.2 Ethical Issues in Advertising
12.4) 12.1.3 Ethical Issues in in PR
12.5) 12.1.4 Ethical Issues in Packaging and Branding
12.6) 12.1.5 Ethical Issues in Sales Promotions
12.7) 12.1.6 Ethical Issues in Online and Social Media Marketing
12.8) 12.1.7 Fostering Ethical Marketing Communications
12.9) 12.2 Regulations of Marketing Communications
12.10) 12.2.1. Overview
12.11) 12.3 Environmental Marketing Communications
12.12) 12.3.1 Green Marketing Initiatives
12.13) 12.3.2 Guidelines for Green Marketing
 
Assessment Breakdown%
Continuous Assessment60.00%
Final Assessment40.00%
Details of Continuous Assessment
Assessment Type Assessment Description % of Total Mark CLO
Assignment Assignment 20% CLO1
Group Project Group Project 20% CLO3
Test Test 20% CLO2
Reading List
Recommended Text
  • Yuslina Liza Mohd Yusof, Maria Gwenetha Ybanez Pusta, Intan Syafinaz Mat Shafie & Thanaseelen Rajasakran 2019, Integrated Marketing Communications, 1 Ed., 15, Oxford University Press Malaysia [ISBN: 9789672270041]
Reference Book Resources
  • Terence A. Shimp & J. Craig Andrews 2018, Advertising, Promotion and Other Aspects of Integrated Marketing Communications, 10 Ed., Cengage Learning
Article/Paper ListThis Course does not have any article/paper resources
Other References
  • Book George E. Belch & Michael A. Belch 2018, Advertising and Promotion: An Integrated Marketing Communications Perspective , McGraw Hill Education
  • Book Kenneth E. Clow & Donald Baack 2018, Integrated Advertising, Promotion and Marketing Communications , Pearson
  • Book Sandra, M., Nancy, M. & William W. 2014, Advertising & IMC: Principles & Practices, Global Edition , Pearson Education Limited
  • Book Lawrence, A. 2014, Principles of Integrated Marketing Communication , Cambridge University Press
  • Book Chris, F. 2016, Essentials of Marketing Communication, Pearson Education Limited